Our North Macedonian team delivers high-quality insurance and admin support — fluent in English, trained in U.S. workflows, and ready to plug into your operations.
Specialized support for insurance agencies, brokers, and businesses needing reliable back-office operations.
Accurate, dependable insurance services including claims processing, policy administration, and underwriting support — delivered by fluent English-speaking professionals trained in U.S. industry standards.
Situated between Greece and Serbia, North Macedonia has emerged as one of the most ideal outsourcing destinations in the world.
A high percentage of the population are four-year college graduates. Many have post-graduate degrees or doctorates.
The educational system encourages studying English as a second language from elementary school through college.
Located in South-East Europe with 2 international airports offering flights to Europe, USA and beyond.
Local economic conditions allow us to provide more value per dollar than any others in the world.
We combine North Macedonian talent with U.S. business standards to deliver exceptional value and service quality. Learn more about us
Our team undergoes rigorous training in U.S. business practices, insurance workflows, and customer service standards to ensure seamless integration with your operations.
No language barriers. Our agents speak clear, fluent English with neutral accents for professional and seamless communication with your clients and team.
Access senior-level talent at 60% reduced rates compared to U.S. costs, with absolutely no compromise on quality or performance standards.
With 6+ hours of overlapping business hours with the U.S., we provide real-time support exactly when you need it most during your workday.
Currently undergoing SOC 2 Type II certification to ensure enterprise-grade data security and compliance with all major industry regulations.
We assign dedicated professionals who become true extensions of your team, learning your specific processes and business needs.
We hop on a quick, no-pressure call to understand your operations, pain points, and goals. If we're a good fit — we move fast.
If approved, we hand-pick a small team and set up your 2-week trial. No contracts, no long forms — just real work from day one.
We learn your systems, workflows, and expectations. Your Ascenta team gets trained like internal staff — not freelancers.
After a successful trial, we scale up operations with performance tracking, accountability, and ongoing quality checks.
"I honestly didn't expect much at first. We've tried outsourcing before and it was a mess. But Ascenta proved me wrong. Their team handles nearly all our admin work now, and we've cut costs by a huge margin. Wish I found them sooner."
COO, Florida Insurance Group
"I was drowning in admin and behind on client work. Ascenta jumped in, asked smart questions, and took over the stuff I hated. They're sharp, fast, and honestly, a lifesaver."
SaaS Founder
"The quality of work is indistinguishable from our in-house team, at half the cost. Highly recommend."
Insurance Broker
Book your free consultation call today. No obligation, just honest advice about whether our service is right for you.
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